3. Defining Reservations • Reservation in the hotel industry is defined as ‘blocking a particular type of guest room (e.g., single room, double room, deluxe room, executive room, suite, etc.), for a definite duration of time (i.e., number of days of stay), for a particular guest’. www.indianchefrecipe.com. 4.
3. XYZ HOTEL GUEST REGISTRATION CARD Surname : Mr.Kiran First Name : Solanki D.O.B : 11/5/81 Company : Altantis Passport No : Designation : Manager Date of issue : Nationality: Indian Place of issue: Permanent Address: Date of Arrival in India Date of Arrival : 11/11/14 ETA : Proposed duration of stay Arriving from : Goa whether employed in india: yes /no Proceeding to : mumbai Registration
Check the hotel’s cleanliness, how the staff treat guests, the hotel’s flexibility with the needs of the event/conference you are organizing, safety and security, hidden charges and other fees. Give attention to details From the public areas, the guest rooms, kitchen, restrooms, to the actual meeting room and lobby – carefully observe